The Model to Practice Dialogues™

Cases

The MTPD fosters awareness about national identity, as a cohesive whole, provides contexts and the impact these have on one’s role in the society. For example, the functioning of marginalized communities. We are educating students, addressing cultural differences, making clear that we share universal rights and dignity no matter where we are from, by emphasizing that one cannot explain away injustices by cultural relativism.

Cases

Bridging Cultural Gaps in Multi-national Workplaces

Inter-cultural Communication DateJanuary 27, 2025 CategoriesMultimedia Industry KeywordsMultinational, multicultural, diversity, inclusivity & technology ExceptCase study Overview This case study focuses on how a multinational company

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Cases

The Importance of Culture dealing with Sick Children

Culture plays a crucial role in pediatric healthcare, influencing how families perceive illness and make medical decisions. A child’s treatment is not just about medicine—it’s about trust, communication, and respect for diverse perspectives. Our group interviewed a medical specialist from a child surgi-cal department to explore how religious beliefs and cultural interpretations shape patient care. The specialist shared experiences where families hesi-tated to proceed with treatments due to cultural or religious customs, requir-ing thoughtful dialogue and sensitivity. Understanding these perspectives helps medical professionals bridge gaps, build trust, and ensure that every child receives compassionate and effective care. By applying cultural com-petency frameworks, healthcare providers can navigate differences with empathy, fostering stronger relationships between doctors and families. In an increasingly diverse world, true healing happens when medical expertise is paired with cultural awareness, ensuring every child receives care that respects their family’s values and beliefs.

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Cases

Navigating Cultural Complexities in an Entrepreneurial Coaching Firm

The organisation works internationally with entrepreneurs and scale-ups, navigating cultural differences by implementing inclusive practic-es and leveraging Hofstede’s cultural dimensions. Its focus on re-spect, transparency, and adaptability fosters collaboration across di-verse groups and geographies.

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Cases

Car Road Service

The organisation offers a wide array of services for both motorists and travellers, including roadside assistance, travel planning, and exclusive deals, ensuring safety, convenience, and a pleasant journey experience.

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Cases

Managing Japanese Clients as a German in a Dutch provider of critical administrative services

This essay investigates the cultural incidents described by a German manager who oversees Japanese clients in a Dutch company providing critical administrative services to international clients. The interview was conducted by 5 students from the Netherlands and Germany for an Intercultural Communication Honours class that explores cultural critical incidents.

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Cases

Understanding cultural dynamics in Aviation

“In our work environment in an Aviation Industry, we encounter various cultural considerations that deeply influence how we interact with passengers and colleagues alike. One significant aspect is how we handle passengers with anxiety about flying. Our approach is to engage them early, ensuring their decision to fly is firm before boarding begins. This not only helps streamline the boarding process but also ensures a smoother experience for everyone involved.

Gender equality is another key focus of the Aviation Industry. I’ve noticed a balanced representation of both male and female leaders in decision-making roles. This diversity promotes a collaborative atmosphere where decisions are made collectively by a small group and then communicated transparently across the organisation. It’s a blend of individualism and collectivism that reflects our commitment to fairness and inclusivity.”

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